Student Support Coordinator
Career GuideKey Responsibilities
- Meet with students to understand needs and goals
- Create support plans and track progress over time
- Coordinate referrals to tutoring, counseling, disability services, and financial aid
- Monitor attendance, engagement, and key risk indicators
- Communicate with families and caregivers when appropriate
- Partner with faculty and advisors to align support
- Document interactions and maintain accurate student records
- Plan and deliver student success workshops and orientations
- Support students through processes such as enrollment, scheduling, and withdrawals
- Follow safeguarding and privacy requirements when handling sensitive information
- Report themes and trends to improve student services
Top Skills for Success
Empathy
Active Listening
Written Communication
Verbal Communication
Conflict De-escalation
Problem Solving
Case Management
Student Advising
Resource Navigation
Student Records Management
Data Tracking
Privacy Compliance
Career Progression
Can Lead To
Student Support Coordinator
Academic Success Coach
Student Affairs Specialist
Student Services Advisor
Transition Opportunities
Student Support Manager
Assistant Director of Student Services
Director of Student Success
Academic Advising Manager
Enrollment Services Manager
Student Wellbeing Program Manager
Common Skill Gaps
Often Missing Skills
Case Note DocumentationCrisis ResponseData ReportingProgram EvaluationStakeholder ManagementTime Management
Development SuggestionsBuild a simple case tracking routine, practice clear documentation standards, learn basic reporting in spreadsheets, and request shadowing with counseling, disability services, and academic advising teams to strengthen referrals and escalation.
Salary & Demand
Median Salary Range
Entry LevelUSD 40,000 to 52,000
Mid LevelUSD 52,000 to 68,000
Senior LevelUSD 68,000 to 90,000
Growth Trend
Steady demand, driven by retention goals, student wellbeing needs, and expanded support programs across schools and colleges.Companies Hiring
Major Employers
Public School DistrictsCharter School NetworksCommunity CollegesUniversitiesTechnical CollegesOnline Education ProvidersNonprofit Youth OrganizationsWorkforce Development Programs
Industry Sectors
K-12 EducationHigher EducationAdult EducationWorkforce TrainingNonprofit Education Support
Recommended Next Steps
1
Create a resume section that highlights student outcomes and retention impact2
Prepare examples of supporting students through complex situations3
Learn the core student information systems used in your target schools4
Practice de-escalation and trauma informed communication techniques5
Build a resource map of local and campus services you can refer to quickly6
Ask to lead one workshop such as study skills or time management to show program delivery ability