A Shift Supervisor in a Quick Service Restaurant is responsible for overseeing the operations during their shift. This role includes managing staff, maintaining quality standards, and ensuring customer satisfaction.
Key Responsibilities
Manage and coordinate staff duties during shifts
Ensure food safety and quality standards are met
Handle customer complaints and resolve issues
Monitor inventory and supplies
Maintain a clean and organized work environment
Top Skills for Success
Leadership
Customer Service
Time Management
Food Safety Knowledge
Team Coordination
Career Progression
Can Lead To
Assistant Manager
Restaurant Manager
Transition Opportunities
Operations Manager
Regional Manager
Common Skill Gaps
Often Missing Skills
Advanced LeadershipConflict Resolution
Development SuggestionsConsider taking workshops or online courses in leadership and conflict management to enhance your skills.
Salary & Demand
Median Salary Range
Entry Level$25,000 - $30,000
Mid Level$30,000 - $35,000
Senior Level$35,000 - $40,000
Growth Trend
The demand for Shift Supervisors in quick service restaurants is steady, with growth driven by the expansion of fast-food chains and dining establishments.
Companies Hiring
Major Employers
McDonald'sSubway
Industry Sectors
Food ServiceHospitality
Recommended Next Steps
1
Gain experience in different restaurant roles to understand all operations
2
Seek mentorship from experienced managers
3
Pursue certifications in food safety and management
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