Service Advisor
Career GuideKey Responsibilities
- Communicate with customers about vehicle problems and service timeline.
- Coordinate with technicians to provide accurate service estimates.
- Maintain customer records and vehicle histories for future reference.
Top Skills for Success
Customer Service
Communication Skills
Technical Knowledge of Vehicles
Problem-solving
Career Progression
Can Lead To
Service Manager
Operations Manager
Transition Opportunities
Sales Representative
Customer Service Manager
Common Skill Gaps
Often Missing Skills
Technical ExpertiseUpselling Techniques
Development SuggestionsConsider enrolling in automotive technical courses and sales strategy workshops to build necessary skills.
Salary & Demand
Median Salary Range
Entry Level$30,000 - $40,000
Mid Level$40,000 - $50,000
Senior Level$50,000 - $60,000
Growth Trend
The demand for Service Advisors is steady, with a moderate growth trend as industries increasingly focus on customer satisfaction and efficient service delivery.Companies Hiring
Major Employers
AutoNationPenske Automotive Group
Industry Sectors
AutomotiveTransportation
Recommended Next Steps
1
Gain hands-on experience by working closely with technicians to understand vehicle systems.2
Develop customer handling skills through workshops and real-life practice to improve service delivery.Explore More Roles
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