Postal Services Coordinator

Career Guide

A Postal Services Coordinator manages day-to-day mail and shipping operations for an organization, ensuring items are received, sorted, tracked, and delivered accurately and on time. The role supports employees and customers by coordinating carriers, maintaining records, and keeping mailroom processes efficient and compliant.

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Key Responsibilities

Receive, sort, and distribute incoming mail and packages
Prepare outgoing mail and shipments, including labeling and documentation
Coordinate daily pickups and deliveries with postal and courier providers
Track shipments, investigate delays, and resolve delivery issues
Maintain mailroom supplies, equipment, and vendor relationships
Follow security, privacy, and chain-of-custody procedures for sensitive items
Keep records for shipping costs, volume, and service performance
Support office moves, bulk mailings, and special delivery requests
Improve mailroom workflows to reduce delays and errors
Train staff or temporary workers on mailroom procedures when needed

Top Skills for Success

Attention to Detail

Time Management

Customer Service

Written Communication

Problem Solving

Vendor Coordination

Shipping Software

Package Tracking

Mail Sorting

Labeling Accuracy

Records Management

Workplace Safety

Career Progression

Can Lead To

Mailroom Supervisor Facilities Coordinator Office Manager Logistics Coordinator Shipping and Receiving Lead Operations Coordinator

Transition Opportunities

Facilities Manager

Logistics Specialist

Procurement Specialist Operations Manager Customer Experience Specialist Administrative Services Manager

Common Skill Gaps

Often Missing Skills

Cost TrackingService Level MonitoringProcess ImprovementInventory ControlData ReportingSecurity Handling

Development SuggestionsStart tracking weekly volume and cost by carrier, document the top delivery issues, and propose one small process change that reduces rework. Build comfort with shipping tools, create a simple reporting routine, and learn your organization’s handling rules for confidential or regulated items.

Market Intelligence Report

Postal Services Coordinator is part of the Logistics category.Explore our market intelligence report to see how AI and hiring demand are shifting for these roles.

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Salary & Demand

Median Salary Range

Entry Level32000 to 42000 USD

Mid Level42000 to 56000 USD

Senior Level56000 to 72000 USD

Growth Trend

Stable demand. Hiring tends to track office occupancy, retail fulfillment needs, and logistics activity. Wages and openings vary by location, shift schedules, and security requirements.

Companies Hiring

Major Employers

USPSUPSFedExDHLAmazonPitney BowesRicohIron MountainCBREJLL

Industry Sectors

Corporate officesHealthcareHigher educationGovernmentLegal servicesFinancial servicesWarehousing and distributionRetail and ecommerceProperty managementBusiness services outsourcing

Recommended Next Steps

Learn the shipping and tracking tools used by your organization and practice creating labels and tracing shipments

Create a basic mailroom checklist for intake, sorting, delivery, and end-of-day closeout

Set up a simple log for shipment volume, exceptions, and costs to support better decisions

Build a reference guide for common shipment types, packaging standards, and carrier cutoff times

Ask to partner with facilities or operations on a small workflow improvement project

Strengthen safety habits, including lifting technique and secure storage procedures