A Hospitality Manager oversees the operations of a hospitality establishment, such as a hotel or resort, ensuring excellent customer service, managing staff, and maintaining high standards of hospitality.
Key Responsibilities
Oversee daily operations of the facility
Manage staff and delegate responsibilities
Ensure high standards of customer service
Develop and implement business strategies
Handle guest inquiries and resolve issues
Top Skills for Success
Communication
Customer Service
Leadership
Financial Management
Problem-solving
Career Progression
Can Lead To
General Manager
Regional Manager
Transition Opportunities
Event Manager
Hotel Consultant
Common Skill Gaps
Often Missing Skills
Advanced Financial AnalysisDigital Marketing
Development SuggestionsConsider taking courses in financial management and digital marketing to enhance your strategic planning and customer engagement skills.
Salary & Demand
Median Salary Range
Entry Level$40,000 - $50,000
Mid Level$50,000 - $70,000
Senior Level$70,000 - $100,000
Growth Trend
The demand for Hospitality Managers is steady, with growth expected in areas with increasing tourism and hospitality developments.