Front of House Supervisor

Career Guide
A Front of House Supervisor oversees the operations of the front-of-house team in hospitality settings like restaurants, hotels, or theaters. They ensure excellent customer service, manage staff, and maintain a welcoming environment for guests.

Key Responsibilities

  • Supervise and coordinate front-of-house staff activities
  • Ensure superior customer service and satisfaction
  • Handle customer inquiries and resolve issues
  • Train new team members and conduct performance reviews
  • Manage reservations and seating arrangements

Top Skills for Success

Communication
Customer Service
Team Leadership
Problem Solving

Career Progression

Can Lead To
Assistant Manager
Restaurant Manager
Transition Opportunities
Event Coordinator
Customer Experience Manager

Common Skill Gaps

Often Missing Skills
Advanced Conflict ResolutionBudget Management
Development SuggestionsConsider attending workshops on conflict resolution and take online courses on hospitality management to enhance skills.

Salary & Demand

Median Salary Range
Entry Level$30,000 - $35,000
Mid Level$35,000 - $45,000
Senior Level$45,000 - $55,000
Growth Trend
Steady demand with growth opportunities in high-traffic hospitality businesses.

Companies Hiring

Major Employers
Hilton HotelsMarriott International
Industry Sectors
HospitalityFood and Beverage

Recommended Next Steps

1
Gain experience in customer-facing roles to build communication and service skills.
2
Seek mentorship from experienced hospitality managers to learn about advanced management techniques.

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