Community Manager (Online Platforms)

Career Guide

A Community Manager for online platforms is responsible for building, growing, and managing online communities around a brand or product. They engage with community members, respond to inquiries, and create content to foster a positive community atmosphere.

Key Responsibilities

Develop and implement community engagement strategies.
Moderate community discussions and manage user feedback.
Create and share content to promote community interaction.
Analyze community engagement metrics to inform strategies.
Collaborate with marketing and customer service teams.

Top Skills for Success

Communication

Social Media Management

Content Creation

Data Analysis

Conflict Resolution

Career Progression

Can Lead To

Social Media Manager

Digital Marketing Specialist

Transition Opportunities

Marketing Manager

Customer Success Manager

Common Skill Gaps

Often Missing Skills

Analytical SkillsTechnical Knowledge of Platforms

Development SuggestionsCommunity Managers can attend workshops or online courses for data analysis and familiarize themselves with various platform analytics tools to bridge these gaps.

Salary & Demand

Median Salary Range

Entry Level$40,000 - $50,000

Mid Level$50,000 - $65,000

Senior Level$65,000 - $85,000

Growth Trend

The demand for Community Managers is increasing as more companies recognize the value of strong online communities in enhancing customer loyalty and engagement.

Companies Hiring

Major Employers

FacebookRedditDiscord

Industry Sectors

TechnologyE-commerceEntertainment

Recommended Next Steps

Engage in online communities to gain firsthand experience.

Take online courses in social media management and analytics.

Network with professionals in community management at industry events.