Accessibility Program Manager
Career GuideKey Responsibilities
- Create and maintain an accessibility roadmap with clear priorities and milestones
- Set accessibility standards and guidance for product, design, and engineering teams
- Partner with leaders to align accessibility goals with business goals
- Build a repeatable process for accessibility reviews across the product lifecycle
- Coordinate accessibility testing for websites, apps, and documents
- Track accessibility issues and ensure timely fixes through to completion
- Measure and report accessibility progress using clear metrics
- Run training and awareness programs for teams and executives
- Manage relationships with external accessibility auditors and consultants
- Support procurement reviews to ensure vendors meet accessibility requirements
- Handle risk management related to accessibility complaints and escalations
- Document decisions, policies, and program outcomes for accountability
Top Skills for Success
Program Management
Stakeholder Management
Accessibility Standards Knowledge
Risk Management
Project Planning
Communication
Training Facilitation
Accessibility Testing Coordination
Issue Triage
Data Reporting
Policy Development
Change Management
Career Progression
Can Lead To
Accessibility Program Manager
Accessibility Specialist
UX Program Manager
Product Operations Manager
Compliance Program Manager
Quality Assurance Manager
Transition Opportunities
Head of Accessibility
Director of Accessibility
Product Operations Director
Trust and Safety Program Manager
GRC Program Manager
Customer Experience Director
Common Skill Gaps
Often Missing Skills
Accessibility Standards KnowledgeAssistive Technology FamiliarityAccessibility Testing CoordinationPolicy DevelopmentMetrics DefinitionVendor Accessibility EvaluationChange Management
Development SuggestionsBuild a simple accessibility scorecard, partner with design and engineering on a repeatable review process, complete a recognized accessibility training, and run a pilot program on one product to prove impact before scaling.
Salary & Demand
Median Salary Range
Entry Level$90k to $120k
Mid Level$120k to $160k
Senior Level$160k to $210k
Growth Trend
Growing demand. Accessibility expectations are increasing across technology, retail, finance, healthcare, and government facing services, with more organizations building formal accessibility programs.Companies Hiring
Major Employers
MicrosoftGoogleAppleAmazonMetaSalesforceAdobeIBMIntuitServiceNowWalmartUnitedHealth Group
Industry Sectors
TechnologyFinancial ServicesHealthcareRetail and EcommerceEducationMedia and EntertainmentTravel and HospitalityGovernment and Public SectorTelecommunications
Recommended Next Steps
1
Create a portfolio of one accessibility program plan with goals, milestones, and metrics2
Document an end to end accessibility workflow for design, development, and release3
Practice writing clear issue reports that include user impact and priority4
Set up a lightweight dashboard for tracking accessibility issues and fixes5
Deliver a short training session for a cross functional team and collect feedback6
Network with accessibility leaders and join accessibility focused professional groups7
Update your resume to highlight program outcomes, metrics, and stakeholder alignment