Often Missing SkillsTraffic Control Plan ReadingWork Zone InspectionIncident ReportingBasic Computer SkillsConflict De escalation
Development SuggestionsBuild confidence by practicing plan reading with a supervisor, using checklists for setup inspections, and keeping simple daily logs. Add basic computer skills for reporting and scheduling. Ask to shadow a lead technician to learn how to handle driver questions and tense situations calmly.