Structured problem-solving (define the problem, options, trade-offs, recommendation)
Project leadership (scoping, timelines, risks, stakeholder updates)
Clear communication and executive-ready writing
Data analysis (Excel/Sheets; basic SQL or BI tools is often a plus)
Process improvement (mapping steps, removing friction, setting standards)
Business judgment (understanding what moves revenue, cost, customer experience, and risk)
Stakeholder management and influence without direct authority
Operating cadence design (weekly metrics reviews, planning cycles, decision forums)
Financial basics (unit economics, budgeting, ROI thinking)
Tooling comfort (dashboards, workflow tools, documentation tools)