Records and Information Management Supervisor
Career GuideKey Responsibilities
- Supervise records management staff and assign daily work
- Create and maintain records policies and procedures
- Set retention schedules and oversee secure disposal
- Ensure records are filed, indexed, and easy to retrieve
- Manage physical records storage and offsite storage coordination
- Support electronic records organization and naming standards
- Coordinate legal hold processes with legal and compliance teams
- Prepare for audits and respond to records requests
- Train employees on records handling and privacy expectations
- Track program performance using simple metrics and reporting
- Partner with information technology on access controls and backups
- Improve workflows to reduce manual effort and errors
Top Skills for Success
People Management
Process Improvement
Stakeholder Communication
Policy Writing
Records Retention Management
Information Governance
Records Classification
Legal Hold Management
Privacy Compliance
Risk Management
Document Control
Electronic Records Management Systems
Career Progression
Can Lead To
Records and Information Manager
Information Governance Manager
Compliance Manager
Privacy Program Manager
Document Control Manager
Transition Opportunities
Information Security Governance Lead
Data Governance Lead
Business Operations Manager
Program Manager
Common Skill Gaps
Often Missing Skills
Metrics and ReportingChange ManagementElectronic Records Management SystemsPrivacy ComplianceLegal Hold ManagementVendor Management
Development SuggestionsBuild a simple records dashboard, lead a small process change project, and take targeted training in retention, privacy, and legal hold. Ask to co-lead an audit response or a system cleanup effort to strengthen real-world experience.
Salary & Demand
Median Salary Range
Entry LevelUSD 60,000 to 75,000
Mid LevelUSD 75,000 to 95,000
Senior LevelUSD 95,000 to 120,000
Growth Trend
Stable to growing demand, driven by privacy expectations, digital records growth, and higher audit and legal readiness needs.Companies Hiring
Major Employers
Large hospital systemsHealth insurance providersBanks and credit unionsGovernment agenciesUniversitiesPharmaceutical manufacturersEnergy utilitiesLarge law firmsManufacturing companiesEngineering and construction firms
Industry Sectors
HealthcareFinancial ServicesGovernmentEducationLife SciencesEnergyLegal ServicesManufacturingConstructionTechnology
Recommended Next Steps
1
Audit current retention schedules and update the highest-risk areas first2
Create a one-page records handling guide for employees3
Standardize naming conventions and folder structures for shared drives4
Implement a basic legal hold checklist and communication template5
Start monthly reporting on retrieval time, backlog volume, and disposal volume6
Lead a training session for one department and measure adoption7
Partner with information technology to review access controls for sensitive records8
Document key workflows and identify two quick process improvements