Records and Information Management Supervisor

Career Guide
A Records and Information Management Supervisor leads the day-to-day work of managing an organization’s records and information. This role sets clear processes for how information is created, stored, found, protected, retained, and disposed of. It also supervises staff, supports audits and legal needs, and helps the business reduce risk while making information easy to use.

Key Responsibilities

  • Supervise records management staff and assign daily work
  • Create and maintain records policies and procedures
  • Set retention schedules and oversee secure disposal
  • Ensure records are filed, indexed, and easy to retrieve
  • Manage physical records storage and offsite storage coordination
  • Support electronic records organization and naming standards
  • Coordinate legal hold processes with legal and compliance teams
  • Prepare for audits and respond to records requests
  • Train employees on records handling and privacy expectations
  • Track program performance using simple metrics and reporting
  • Partner with information technology on access controls and backups
  • Improve workflows to reduce manual effort and errors

Top Skills for Success

People Management
Process Improvement
Stakeholder Communication
Policy Writing
Records Retention Management
Information Governance
Records Classification
Legal Hold Management
Privacy Compliance
Risk Management
Document Control
Electronic Records Management Systems

Career Progression

Can Lead To
Records and Information Manager
Information Governance Manager
Compliance Manager
Privacy Program Manager
Document Control Manager
Transition Opportunities
Information Security Governance Lead
Data Governance Lead
Business Operations Manager
Program Manager

Common Skill Gaps

Often Missing Skills
Metrics and ReportingChange ManagementElectronic Records Management SystemsPrivacy ComplianceLegal Hold ManagementVendor Management
Development SuggestionsBuild a simple records dashboard, lead a small process change project, and take targeted training in retention, privacy, and legal hold. Ask to co-lead an audit response or a system cleanup effort to strengthen real-world experience.

Salary & Demand

Median Salary Range
Entry LevelUSD 60,000 to 75,000
Mid LevelUSD 75,000 to 95,000
Senior LevelUSD 95,000 to 120,000
Growth Trend
Stable to growing demand, driven by privacy expectations, digital records growth, and higher audit and legal readiness needs.

Companies Hiring

Major Employers
Large hospital systemsHealth insurance providersBanks and credit unionsGovernment agenciesUniversitiesPharmaceutical manufacturersEnergy utilitiesLarge law firmsManufacturing companiesEngineering and construction firms
Industry Sectors
HealthcareFinancial ServicesGovernmentEducationLife SciencesEnergyLegal ServicesManufacturingConstructionTechnology

Recommended Next Steps

1
Audit current retention schedules and update the highest-risk areas first
2
Create a one-page records handling guide for employees
3
Standardize naming conventions and folder structures for shared drives
4
Implement a basic legal hold checklist and communication template
5
Start monthly reporting on retrieval time, backlog volume, and disposal volume
6
Lead a training session for one department and measure adoption
7
Partner with information technology to review access controls for sensitive records
8
Document key workflows and identify two quick process improvements