Records and Information Management Supervisor

Career Guide

A Records and Information Management Supervisor leads the day-to-day work of managing an organization’s records and information. This role sets clear processes for how information is created, stored, found, protected, retained, and disposed of. It also supervises staff, supports audits and legal needs, and helps the business reduce risk while making information easy to use.

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Key Responsibilities

Supervise records management staff and assign daily work
Create and maintain records policies and procedures
Set retention schedules and oversee secure disposal
Ensure records are filed, indexed, and easy to retrieve
Manage physical records storage and offsite storage coordination
Support electronic records organization and naming standards
Coordinate legal hold processes with legal and compliance teams
Prepare for audits and respond to records requests
Train employees on records handling and privacy expectations
Track program performance using simple metrics and reporting
Partner with information technology on access controls and backups
Improve workflows to reduce manual effort and errors

Top Skills for Success

People Management

Process Improvement

Stakeholder Communication

Policy Writing

Records Retention Management

Information Governance

Records Classification

Legal Hold Management

Privacy Compliance

Risk Management

Document Control

Electronic Records Management Systems

Career Progression

Can Lead To

Records and Information Manager

Information Governance Manager

Compliance Manager

Privacy Program Manager

Document Control Manager

Transition Opportunities

Information Security Governance Lead

Data Governance Lead

Business Operations Manager

Program Manager

Common Skill Gaps

Often Missing Skills

Metrics and ReportingChange ManagementElectronic Records Management SystemsPrivacy ComplianceLegal Hold ManagementVendor Management

Development SuggestionsBuild a simple records dashboard, lead a small process change project, and take targeted training in retention, privacy, and legal hold. Ask to co-lead an audit response or a system cleanup effort to strengthen real-world experience.

Market Intelligence Report

Records and Information Management Supervisor is part of the Records & Data Processing category.Explore our market intelligence report to see how AI and hiring demand are shifting for these roles.

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Salary & Demand

Median Salary Range

Entry LevelUSD 60,000 to 75,000

Mid LevelUSD 75,000 to 95,000

Senior LevelUSD 95,000 to 120,000

Growth Trend

Stable to growing demand, driven by privacy expectations, digital records growth, and higher audit and legal readiness needs.

Companies Hiring

Major Employers

Large hospital systemsHealth insurance providersBanks and credit unionsGovernment agenciesUniversitiesPharmaceutical manufacturersEnergy utilitiesLarge law firmsManufacturing companiesEngineering and construction firms

Industry Sectors

HealthcareFinancial ServicesGovernmentEducationLife SciencesEnergyLegal ServicesManufacturingConstructionTechnology

Recommended Next Steps

Audit current retention schedules and update the highest-risk areas first

Create a one-page records handling guide for employees

Standardize naming conventions and folder structures for shared drives

Implement a basic legal hold checklist and communication template

Start monthly reporting on retrieval time, backlog volume, and disposal volume

Lead a training session for one department and measure adoption

Partner with information technology to review access controls for sensitive records

Document key workflows and identify two quick process improvements