Program planning (roadmaps, milestones, dependencies)
Stakeholder management and executive communication
Change management (driving adoption through communication and training)
Risk and issue management (identify, mitigate, escalate)
Business process improvement (simplifying and standardizing workflows)
Data-driven performance tracking (KPIs, dashboards, outcome measurement)
Facilitation and conflict resolution across teams
Budgeting and resource planning
Vendor/partner management (if external tools or services are involved)
Basic technology fluency (understanding systems impacts without being the engineer)