Program Coordinator Aging Services
Career GuideKey Responsibilities
- Coordinate daily program operations and schedules
- Support older adults with program enrollment and intake
- Maintain accurate participant records and service documentation
- Communicate with community partners and service providers
- Help plan events, workshops, and outreach activities
- Track program goals, participation, and basic outcomes
- Prepare reports for leadership and funders
- Monitor program supplies, invoices, and basic budgets
- Support compliance with policies, privacy, and safety requirements
- Respond to participant questions and resolve routine issues
- Assist with volunteer coordination and training
- Contribute to continuous improvement based on feedback and data
Top Skills for Success
Program Coordination
Case Documentation
Community Outreach
Partner Relationship Management
Clear Written Communication
Empathetic Customer Service
Time Management
Event Planning
Basic Budget Tracking
Data Entry
Report Writing
Problem Solving
Privacy Compliance
Caregiver Support Knowledge
Benefits Navigation
Cultural Humility
Career Progression
Can Lead To
Senior Program Coordinator
Program Manager
Care Manager
Community Outreach Manager
Grants Coordinator
Operations Coordinator
Transition Opportunities
Social Services Supervisor
Director of Community Programs
Aging Services Administrator
Health Program Manager
Public Health Program Specialist
Common Skill Gaps
Often Missing Skills
Outcome MeasurementGrant ReportingCare CoordinationConflict De escalationReferral ManagementData Quality ControlContract Tracking
Development SuggestionsBuild a simple measurement toolkit using clear goals, consistent tracking, and short monthly reports. Ask to support a grant report cycle, shadow a care coordinator, and practice structured referral workflows. Strengthen communication skills with de escalation training and role play scenarios.
Salary & Demand
Median Salary Range
Entry LevelUSD 40,000 to 52,000
Mid LevelUSD 52,000 to 68,000
Senior LevelUSD 68,000 to 85,000
Growth Trend
Stable to growing demand driven by an aging population, expansion of community based support programs, and increased focus on caregiver services.Companies Hiring
Major Employers
Area Agencies on AgingCounty Departments of Human ServicesCity and County Public Health DepartmentsSenior CentersCommunity Action AgenciesNonprofit social service organizationsHome and community based care providersHospitals with community health programsManaged care organizationsState Departments of Aging
Industry Sectors
GovernmentNonprofitHealthcareCommunity servicesSenior livingHome care
Recommended Next Steps
1
Review common aging services programs such as nutrition support, caregiver support, transportation, and benefits counseling2
Take a short course in basic program evaluation and outcome tracking3
Create a one page sample monthly program report using participation and feedback metrics4
Update your resume with quantified coordination results such as number of participants served and partners managed5
Build a partner list template for referrals and service follow up6
Pursue a relevant certificate such as case management fundamentals or community health7
Network with local aging services coalitions and attend one community meeting per month8
Prepare interview stories focused on empathy, organization, and handling urgent participant needs