Program management fundamentals (planning, milestones, dependencies, clear ownership)
Clear stakeholder communication (writing crisp updates, handling pushback, aligning priorities)
Process design and continuous improvement (turning messy work into repeatable steps)
Data handling mindset (knowing what personal data is, where it flows, and how to reduce exposure)
Privacy request operations (intake, identity checks, coordinating fulfillment, tracking deadlines)
Incident coordination (intake, triage, documentation, partnering with Security/Legal)
Vendor and tool management (working with ticketing, workflow, and privacy management tools)
Metrics and reporting (defining KPIs, building dashboards, using data to prioritize)
Basic understanding of major privacy frameworks (what they require in practice, not legal interpretation)
Change management (training teams, driving adoption, making processes stick)