Practice Operations Manager
Career GuideKey Responsibilities
- Oversee daily operations and workflow across the practice
- Manage staffing plans, scheduling, and coverage
- Set and track performance goals for service quality and efficiency
- Monitor budgets, expenses, and profitability
- Improve processes to reduce delays and errors
- Coordinate onboarding and training for team members
- Partner with leaders on capacity planning and growth plans
- Oversee vendor relationships and service contracts
- Maintain policies, documentation, and required records
- Support client or patient experience improvements and issue resolution
Top Skills for Success
Operational Planning
People Management
Performance Reporting
Budget Management
Process Improvement
Stakeholder Communication
Conflict Resolution
Vendor Management
Policy Management
Quality Management
Career Progression
Can Lead To
Senior Practice Operations Manager
Practice Director
Operations Director
Regional Operations Manager
Transition Opportunities
Business Operations Manager
Program Manager
Client Experience Manager
Project Manager
Common Skill Gaps
Often Missing Skills
Financial ForecastingCapacity PlanningChange ManagementData AnalysisRoot Cause AnalysisStandard Operating Procedures
Development SuggestionsBuild a simple operating dashboard with a weekly review cadence, document core workflows into clear standard operating procedures, and run one improvement project per quarter with a baseline metric and a measurable target.
Salary & Demand
Median Salary Range
Entry Level60,000 to 80,000 USD
Mid Level80,000 to 110,000 USD
Senior Level110,000 to 150,000 USD
Growth Trend
Steady demand. Hiring is supported by practice expansion, focus on operational efficiency, and increased reporting expectations.Companies Hiring
Major Employers
HCA HealthcareTenet HealthcareKaiser PermanenteAscensionCommonSpirit HealthUnitedHealth GroupCVS HealthCleveland ClinicMayo ClinicDeloitte
Industry Sectors
Healthcare provider groupsMedical and dental practicesBehavioral health clinicsUrgent care networksVeterinary clinic groupsProfessional services firmsLegal practicesAccounting firms
Recommended Next Steps
1
Create a one page weekly operations report covering volume, staffing, turnaround time, and client or patient feedback2
Map the end to end workflow for one high volume service and identify the top two bottlenecks3
Standardize onboarding with a checklist and a 30 day training plan4
Review vendor contracts for renewal dates, service levels, and cost savings opportunities5
Partner with leadership to set quarterly goals for service quality, growth, and cost control