Order Entry Clerk

Career Guide

An Order Entry Clerk enters customer orders into a company system and helps ensure orders are accurate, complete, and ready to be processed. The role supports sales, customer service, inventory, and shipping teams by keeping order information clean and up to date.

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Key Responsibilities

Enter customer orders into order management systems
Verify order details including items, quantities, pricing, and delivery dates
Confirm customer information including contact details and shipping addresses
Check product availability and flag out of stock items
Coordinate order changes, cancellations, and returns with internal teams
Create and update customer records as needed
Track order status and respond to basic order questions
Maintain accurate documentation including order confirmations and invoices
Follow data quality rules and correct errors quickly
Escalate complex issues to customer service, sales, or operations

Top Skills for Success

Data Entry Accuracy

Attention to Detail

Typing Speed

Order Management Systems

Spreadsheet Skills

Customer Communication

Time Management

Problem Solving

Record Keeping

Basic Math Skills

Career Progression

Can Lead To

Customer Service Representative Sales Support Specialist Shipping Coordinator Inventory Clerk Accounts Receivable Clerk

Transition Opportunities

Order Management Specialist Operations Coordinator Supply Chain Coordinator Inside Sales Representative Administrative Assistant

Common Skill Gaps

Often Missing Skills

ERP SystemsAdvanced Spreadsheet SkillsData Quality ChecksCustomer Issue ResolutionProcess Improvement

Development SuggestionsAsk to shadow order processing and shipping to understand the full order lifecycle. Build stronger spreadsheet skills and learn the core fields used in your company system. Practice a consistent quality check routine to reduce rework and improve speed.

Market Intelligence Report

Order Entry Clerk is part of the Records & Data Processing category.Explore our market intelligence report to see how AI and hiring demand are shifting for these roles.

See the market intelligence report

Salary & Demand

Median Salary Range

Entry LevelUS 32,000 to 40,000 per year

Mid LevelUS 38,000 to 48,000 per year

Senior LevelUS 45,000 to 60,000 per year

Growth Trend

Stable demand. Hiring often increases in retail, manufacturing, and logistics. Some tasks are being automated, so employers value accuracy, system skills, and customer communication.

Companies Hiring

Major Employers

AmazonWalmartTargetUPSFedExGraingerSyscoUlineFastenalCoca Cola

Industry Sectors

RetailEcommerceManufacturingDistributionLogistics and TransportationWholesaleFood and BeverageHealthcare Supplies

Recommended Next Steps

Learn the key fields in your order system and document a personal checklist for accuracy

Improve spreadsheet skills by practicing sorting, filtering, and lookup functions

Track your error rate and rework time weekly and set measurable improvement goals

Volunteer to handle a shared inbox or order exceptions to build problem solving experience

Request training on the company ERP system and related tools

Build a simple portfolio of process improvements you made, such as fewer errors or faster order turnaround