Often Missing SkillsLibrary Classification KnowledgeIntegrated Library System UseDe-escalation SkillsAssistive Technology AwarenessProgram Support ExperienceBasic Troubleshooting
Development SuggestionsBuild confidence with common library systems, learn the basics of library classification, and practice handling difficult interactions calmly. Ask to shadow colleagues during busy service periods and volunteer to support at least one program or event each month.