Program management (planning, timelines, budget, risk tracking, communication)
Stakeholder management and influencing (working with leaders without direct authority)
Learning needs analysis (identifying skill gaps and priorities)
Instructional design fundamentals (how adults learn; designing practical learning experiences)
Measurement and evaluation (surveys, completion rates, behavior change indicators, business outcomes)
Facilitation and presentation (leading sessions, workshops, or train-the-trainer)
Vendor and partner management (selecting providers, contracts, service quality)
Learning technology comfort (learning platforms, virtual training tools, analytics dashboards)
Change management basics (driving adoption and communication during rollouts)
Clear writing and content editing (guides, communications, facilitator notes)