Information modeling (how content, features, and data relate)
Taxonomy and metadata design (categories, tags, attributes)
Navigation and labeling design (clear terms and structures)
User research methods for IA (card sorting, tree testing, usability testing)
Search and browse design (filters, facets, search UX)
Content strategy alignment (what content exists, who it’s for, and how it’s maintained)
Systems thinking (designing for scale across many products/teams)
Cross-functional collaboration and facilitation (workshops, decision-making)
Data-informed decision making (analytics, search logs, feedback)
Documentation and governance (standards, patterns, change control)