Information organization (structuring content and data so it’s easy to navigate and maintain)
Taxonomy and metadata design (categories, tags, and descriptive fields)
Clear writing for labels and navigation (plain language, consistent terminology)
User research methods for findability (card sorting, tree testing, usability testing)
Content modeling (defining content types, fields, and relationships)
Search and findability basics (how people search; improving search results with metadata)
Collaboration and facilitation (running workshops, aligning stakeholders)
Systems thinking (understanding how content flows across tools and teams)
CMS and content workflow familiarity (how content is created, reviewed, and published)
Data fundamentals (basic database concepts, data quality, unique IDs, data consistency)
Documentation (creating guidelines, standards, and decision records)
Analytics mindset (using evidence to refine structures and naming)