Experiment design and analysis (hypotheses, A/B testing, interpreting results)
Lifecycle strategy (onboarding, retention, reactivation programs)
Customer segmentation and personalization
Marketing analytics (funnels, cohorts, retention, customer lifetime value)
Marketing automation and CRM tools (journeys, triggers, list hygiene)
Copywriting and message testing (value props, tone, calls to action)
Cross‑functional project management (aligning stakeholders, shipping on time)
Basic SQL and/or data querying to self‑serve insights
Product sense (understanding user needs and in‑product behavior)
Channel knowledge (email/in‑app/push/SMS; deliverability and frequency control)