Client communication and expectation-setting (scope, budget, timeline, trade-offs)
Sales and relationship-building (referrals, repeat partners, consultative selling)
Pricing and estimating (labor hours, materials, overhead, profit, change orders)
Project management (scheduling, coordination, risk management, on-site readiness)
Craftsmanship and build quality (joinery, finishing, fit and installation standards)
Design development and drawing skills (clear build-ready drawings and specs)
Production planning (workflow, capacity planning, quality control checkpoints)
Vendor and materials knowledge (lead times, substitutions, grade/quality selection)
Financial management (cash flow, job costing, taxes, basic reporting)
Team leadership (hiring, training, feedback, standards, culture)