Often Missing SkillsFood Safety CertificationConflict ResolutionUpsellingInventory ManagementBasic LeadershipScheduling Awareness
Development SuggestionsAsk to be cross-trained on register, kitchen, and drive-thru. Take a basic food safety course if available. Practice clear order confirmation and learn how the store handles refunds and complaints. Volunteer for opening or closing tasks to build responsibility and readiness for shift leader roles.