Clear problem framing and translating business goals into measurable metrics
Stakeholder management (working with clinicians, operations, marketing, and finance)
Data storytelling (turning numbers into practical decisions)
Local search and listing performance analysis (Google Business Profile, reviews, location pages)
Healthcare privacy basics and safer measurement approaches (consent, data minimization, vendor handling)
Attribution for offline conversions (phone calls, walk-ins, booked visits) and multi-touch reasoning
Analytics instrumentation and troubleshooting (GA4, tag management, call tracking, booking tracking)
Experiment design and impact measurement (before/after, location-based comparisons)
Unit economics for clinics (cost per booked visit, patient lifetime value, service-line margins)
Dashboarding and reporting (Looker Studio/Tableau/Power BI; KPI definitions and alerts)