Often Missing SkillsMotivational InterviewingTrauma-Informed CommunicationConflict ManagementPublic Health Data SystemsResource NavigationBilingual Communication
Development SuggestionsBuild interviewing confidence through role-play practice, shadowing, and feedback. Take short courses in motivational interviewing, trauma-informed communication, and de-escalation. Ask to learn the local case management system and practice writing clear, factual notes. Strengthen community knowledge by building a referral list and learning eligibility basics for key services.