Information architecture fundamentals (how to structure content and knowledge for people and systems)
Metadata strategy and governance (standards, ownership, quality rules, and lifecycle management)
Taxonomy and classification design (clear categories, labels, and tagging guidance)
Cross-functional leadership and influence (aligning product, engineering, content, legal, and data teams)
Program management (roadmaps, prioritization, stakeholder communication, measurable outcomes)
Data quality and stewardship practices (consistency, completeness, validation, and accountability)
Search and discovery concepts (improving how users find information through better signals and structure)
Tooling familiarity (content management systems, knowledge bases, data catalogs, tagging workflows)
Change management (adoption planning, training, and making standards “stick”)
Measurement mindset (defining success metrics like findability, reuse, and reduced time-to-find)