Information architecture fundamentals (structuring content, navigation, labeling)
Metadata strategy (what to tag, why it matters, and how it scales)
Taxonomy design (creating clear categories and tag sets)
Governance and standards setting (rules, ownership, change control)
User-centered research and testing (card sorting, tree testing, search log review)
Search and discovery concepts (improving findability and relevance)
Content operations understanding (how content is created, reviewed, published, and maintained)
Stakeholder management and cross-team alignment
Clear communication and documentation (guides, examples, training)
Program leadership (roadmaps, prioritization, budgets, vendor management)
Data literacy (basic comfort with analytics, quality checks, and reporting)
Change management (helping teams adopt new tagging and structure)