Information architecture fundamentals (clear structures, navigation models, labeling systems)
Search and discovery design (help users find content via search, filters, recommendations, and related links)
Content organization and metadata strategy (defining the right descriptive fields so content can be sorted and found)
User research for findability (card sorting, tree testing, usability testing)
Data-driven decision making (analytics, search logs, experiment results)
Cross-functional leadership and stakeholder management
Governance and operating models (standards, workflows, ownership, quality checks)
Communication and storytelling (explaining complex structures in simple visuals and plain language)
Accessibility and inclusive language practices
Product strategy and roadmapping (prioritizing initiatives based on impact and effort)