People leadership (coaching, hiring, performance management, and building a healthy team culture)
Program and project management (planning, prioritization, timelines, risk management, and delivery)
Clear communication with non-technical stakeholders (explaining tradeoffs, costs, and risks)
Budgeting and vendor management (RFPs, contracts, service levels, and renewals)
Digital preservation strategy (how to keep files authentic, usable, and safe over time)
Metadata and discovery fundamentals (how records are described so users can search and understand them)
Repository and digital asset management platforms (selection, configuration, governance, and lifecycle planning)
Rights, privacy, and ethical stewardship (copyright, permissions, sensitive content, and takedown processes)
Information security and data governance basics (access controls, retention, backups, audit trails)
User-centered access and engagement (designing services around researchers, students, staff, and the public)