Digital Accessibility Program Manager

Career Guide

A Digital Accessibility Program Manager leads an organization-wide effort to ensure websites, apps, and digital documents are usable for people with disabilities. The role coordinates people, processes, and tools so accessibility work is planned, measured, and built into everyday product and content delivery.

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Key Responsibilities

Set the accessibility strategy and multi-quarter roadmap
Create and maintain accessibility policies and standards
Coordinate accessibility work across product, design, engineering, and content teams
Run accessibility audits and track remediation plans
Define accessibility goals and key performance indicators
Manage accessibility intake, triage, and prioritization
Lead accessibility training and awareness programs
Establish testing processes for releases and ongoing monitoring
Partner with legal, procurement, and risk teams on compliance requirements
Ensure third-party software and vendors meet accessibility expectations
Report progress to leadership and communicate status to stakeholders
Manage external accessibility consultants and tool vendors when needed

Top Skills for Success

Program Management

Stakeholder Management

Communication

Change Management

Roadmap Planning

Risk Management

Accessibility Standards Knowledge

Accessibility Testing Planning

Assistive Technology Awareness

Inclusive Design Principles

Issue Triage

Metrics Definition

Career Progression

Can Lead To

Senior Digital Accessibility Program Manager

Head of Digital Accessibility

Accessibility Director

Digital Governance Lead

Transition Opportunities

Product Operations Manager

Program Director

Compliance Program Manager

User Experience Program Manager

Common Skill Gaps

Often Missing Skills

Accessibility Standards KnowledgeAccessibility Testing PlanningAssistive Technology AwarenessVendor Accessibility EvaluationMetrics DefinitionExecutive Reporting

Development SuggestionsBuild working knowledge of accessibility standards, practice running audits with common testing tools, and create a simple scorecard for leadership reporting. Partner with design and engineering leads to pilot an intake process and a repeatable remediation workflow.

Market Intelligence Report

Digital Accessibility Program Manager is part of the Program Management category.Explore our market intelligence report to see how AI and hiring demand are shifting for these roles.

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Salary & Demand

Median Salary Range

Entry LevelUSD 95,000 to 120,000

Mid LevelUSD 120,000 to 155,000

Senior LevelUSD 155,000 to 200,000

Growth Trend

Growing demand, driven by increased regulatory scrutiny, rising customer expectations, and broader adoption of accessibility as a standard quality requirement.

Companies Hiring

Major Employers

GoogleMicrosoftAppleAmazonMetaSalesforceAdobeIBMAccentureDeloitte

Industry Sectors

TechnologyFinancial ServicesHealthcareRetail and EcommerceGovernmentEducationMedia and EntertainmentTravel and HospitalityTelecommunications

Recommended Next Steps

Audit your current accessibility program maturity and document gaps

Create a 6 to 12 month accessibility roadmap with measurable goals

Set up an accessibility intake and triage process

Define accessibility key performance indicators and reporting cadence

Standardize accessibility requirements in product and content workflows

Launch role-based accessibility training for design, engineering, and content

Establish a vendor accessibility review process for new purchases

Build a release readiness checklist that includes accessibility verification