Digital Accessibility Program Manager

Career Guide
A Digital Accessibility Program Manager leads an organization-wide effort to ensure websites, apps, and digital documents are usable for people with disabilities. The role coordinates people, processes, and tools so accessibility work is planned, measured, and built into everyday product and content delivery.

Key Responsibilities

  • Set the accessibility strategy and multi-quarter roadmap
  • Create and maintain accessibility policies and standards
  • Coordinate accessibility work across product, design, engineering, and content teams
  • Run accessibility audits and track remediation plans
  • Define accessibility goals and key performance indicators
  • Manage accessibility intake, triage, and prioritization
  • Lead accessibility training and awareness programs
  • Establish testing processes for releases and ongoing monitoring
  • Partner with legal, procurement, and risk teams on compliance requirements
  • Ensure third-party software and vendors meet accessibility expectations
  • Report progress to leadership and communicate status to stakeholders
  • Manage external accessibility consultants and tool vendors when needed

Top Skills for Success

Program Management
Stakeholder Management
Communication
Change Management
Roadmap Planning
Risk Management
Accessibility Standards Knowledge
Accessibility Testing Planning
Assistive Technology Awareness
Inclusive Design Principles
Issue Triage
Metrics Definition

Career Progression

Can Lead To
Senior Digital Accessibility Program Manager
Head of Digital Accessibility
Accessibility Director
Digital Governance Lead
Transition Opportunities
Product Operations Manager
Program Director
Compliance Program Manager
User Experience Program Manager

Common Skill Gaps

Often Missing Skills
Accessibility Standards KnowledgeAccessibility Testing PlanningAssistive Technology AwarenessVendor Accessibility EvaluationMetrics DefinitionExecutive Reporting
Development SuggestionsBuild working knowledge of accessibility standards, practice running audits with common testing tools, and create a simple scorecard for leadership reporting. Partner with design and engineering leads to pilot an intake process and a repeatable remediation workflow.

Salary & Demand

Median Salary Range
Entry LevelUSD 95,000 to 120,000
Mid LevelUSD 120,000 to 155,000
Senior LevelUSD 155,000 to 200,000
Growth Trend
Growing demand, driven by increased regulatory scrutiny, rising customer expectations, and broader adoption of accessibility as a standard quality requirement.

Companies Hiring

Major Employers
GoogleMicrosoftAppleAmazonMetaSalesforceAdobeIBMAccentureDeloitte
Industry Sectors
TechnologyFinancial ServicesHealthcareRetail and EcommerceGovernmentEducationMedia and EntertainmentTravel and HospitalityTelecommunications

Recommended Next Steps

1
Audit your current accessibility program maturity and document gaps
2
Create a 6 to 12 month accessibility roadmap with measurable goals
3
Set up an accessibility intake and triage process
4
Define accessibility key performance indicators and reporting cadence
5
Standardize accessibility requirements in product and content workflows
6
Launch role-based accessibility training for design, engineering, and content
7
Establish a vendor accessibility review process for new purchases
8
Build a release readiness checklist that includes accessibility verification