Often Missing SkillsRenewal forecasting and churn risk mitigationStakeholder management at district or university levelProduct adoption playbooks tied to learning outcomesUsage data analysis and health scoringCRM workflow design and reporting (Salesforce)
Development SuggestionsComplete Salesforce Trailhead admin/reporting modules; build a sample adoption playbook for an LMS (e.g., Canvas or Google Classroom) with goals, milestones, health metrics, and a mock QBR deck using real usage data samples.