Community Engagement Coordinator (Non-Profit Sector)

Career Guide
Community Engagement Coordinators connect nonprofits with the people they serve. They plan outreach and events, build partnerships, recruit and support volunteers, and track results to show impact. The role bridges programs, communications, and the community to increase participation and support.

Key Responsibilities

  • Develop and execute community outreach plans
  • Organize and staff events, workshops, and tabling
  • Build partnerships with local groups, schools, and agencies
  • Recruit, train, and schedule volunteers
  • Maintain contact lists and CRM records; track engagement KPIs
  • Coordinate newsletters, social posts, and talking points
  • Collect community feedback and report outcomes to leadership

Career Progression

Can Lead To
Community Engagement Manager
Program Manager (Non-Profit)
Development/Fundraising Manager
Community Relations Manager
Transition Opportunities
Public Relations Specialist
Event Planner
Corporate Social Responsibility (CSR) Specialist
Program Coordinator (Non-Profit)

Common Skill Gaps

Often Missing Skills
CRM database management (e.g., Salesforce NPSP)Volunteer recruitment and retentionEvent logistics and risk managementProgram evaluation and basic data analysis
Development SuggestionsLead outreach for a local nonprofit (plan an event, recruit volunteers, track results in a CRM); complete Salesforce NPSP Trailhead and a volunteer management course or CVA prep.

Salary & Demand

Median Salary Range
Entry Level$40,000–$50,000
Mid Level$50,000–$65,000
Senior Level$60,000–$80,000
Growth Trend
growing: Nonprofits expanding outreach for fundraising, advocacy, and services

Companies Hiring

Major Employers
United WayAmerican Red CrossYMCA
Industry Sectors
Non-Profit & Social ImpactHealthcare & Public HealthEducationGovernment & Public Administration

Recommended Next Steps

1
Complete Salesforce NPSP Trailhead modules and build a sample engagement dashboard.
2
Earn the Certified in Volunteer Administration (CVA) or a Volunteer Management Certificate.
3
Conduct 5 informational interviews with community engagement leaders; volunteer to coordinate one event to build a tangible portfolio (plan, run of show, KPIs).