Often Missing SkillsEmployer outreach and job developmentUsing labor market data tools for advisingCase management documentation and reporting (e.g., WIOA metrics)Proficiency with case management systems (ETO/Apricot/Salesforce)Group workshop design and facilitation
Development SuggestionsComplete an NCDA CCSP or CCE GCDF course and practice by volunteering with a job club/library; learn a case management system via vendor trainings and build mock reports aligned to WIOA metrics.